Unless specified otherwise, all trademarks on Bosch websites are protected by trademark law. This applies in particular to Bosch brands, nameplates, company logos, and emblems. The brands and design elements used on our pages are the intellectual property of Robert Bosch GmbH, Germany. Sony, EXMOR and EXMOR R are trademarks of Sony Corporation.
These websites were compiled with the utmost care. Nonetheless, the accuracy or correctness of the information they contain cannot be guaranteed. Bosch shall not be liable for any loss or damage resulting directly or indirectly from use of these websites, unless caused intentionally or in gross negligence by Bosch.
The intellectual property such as patents, marks, and copyrights contained on Bosch websites is protected. These websites do not grant a license for utilizing the intellectual property of companies of the Bosch Group (Bosch) or third parties.
Online dispute resolution (ODR)
Information regarding online dispute resolution (ODR): The European Commission offers a platform for the resolution of online disputes. This platform is dedicated to facilitating the out-of-court settlement of disputes concerning contractual obligations in online sales and service agreements.
The platform can be found at http://ec.europa.eu/consumers/odr/ .
Information according to § 36 Verbraucherstreitbeilegungsgesetz (VSBG)
We do not engage in out-of-court settlements before consumer arbitration bodies.
Order of precedence
Data Protection Notice
Bosch Security Systems B.V. (hereinafter “Bosch” or “We” or “Us”) is delighted about your visit to our software download pages (together also referred to as "Online Offers") and about your interest in our company and our products.
1. Bosch respects your privacy
The protection of your privacy throughout the course of processing personal data as well as the security of all business data is an important concern to us. We process personal data confidentially and only in accordance with statutory regulations.
Data protection and information security are included in our corporate policy.
Bosch is the controller responsible for the processing of your data; exceptions are outlined in this data protection notice.
Our contact details are as follows:
Bosch Security Systems B.V.
Phone: + 31 (0) 40 257 7200
3. Collection, processing and usage of personal data
3.1 Processed categories of data
The following categories of data are processed:
- Communication data (e.g. IP address)
Personal data consists of all information related to an identified or identifiable natural person, this includes, e.g. names, email addresses, contractual master data, which is an expression of a person's identity.
3.3 Processing purposes and legal bases
We; as well as the service providers commissioned by us; process your personal data for the following processing purposes:
• To determine disruptions/disturbances and for security reasons
• Safeguarding and vindication of our rights
Each time you use the internet, your browser is transmitting certain information which we store in so-called log files.
We save log files for a short period of time to determine service disruptions and for security reasons (e.g., to investigate attack at-tempts) and delete them after-wards. Log files which need to be maintained for evidence purposes are excluded from deletion until the respective incident is resolved and may, on a case-by-case basis, be passed on to investigating authorities.
In log files, in particular the following information is saved:
• IP address (internet proto-col address) of the terminal device which is being used to access the Online Offer;
• Internet address of the website from which the Online Offer is accessed (so-called URL of origin or referrer URL);
• Name of the files or information accessed;
• Date and time as well as duration of recalling the da-ta;
• Amount of data transferred;
• Operating system and in-formation on the internet browser used, including add-ons installed (e.g., Flash Player);
• http status code (e.g., “Re-quest successful” or “File requested not found”).
This Online Offer shall not be used by children under 16 years of age.
3.6 Data transfer
Your personal data is principally accessible by other controllers only when legally. Particulars on the legal bases can be found in the Section – Processing purpose and Legal Bases. Third parties may also be other companies of the Bosch group. When data is transferred to third parties based on a justified interest, this is explained in this data protection notice.
Additionally, data may be transferred to other controllers when we are obliged to do so due to statutory regulations or enforceable administrative or judicial orders.
3.6.1 Service providers (general)
We have commissioned external service providers with tasks such as programming, data hosting and hotline services. We have chosen these service providers carefully and review them regularly, especially regarding their diligent handling of and protection of the data that they have saved. All service providers are obliged to maintain confidentiality and to abide by the statutory provisions. Service providers may also be other Bosch group companies.
3.7 Duration of storage; retention periods
Principally, we store your data for as long as it is necessary to render our Online Offers. In all other cases we delete your personal data with the exception of data we must store to fulfill legal obligations.
Our employees are obliged to confidentiality and to compliance with the applicable data protection laws.
We take all necessary technical and organizational measures to ensure an appropriate level of security and to protect your data that are administrated by us especially from the risks of unintended or unlawful destruction, manipulation, loss, change or unauthorized disclosure or unauthorized access. Our security measures are, pursuant to technological progress, constantly being improved.
5 User Rights
To enforce your rights, please use the details provided in the Contact section. In doing so, please ensure that an unambiguous identification of your person is possible.
Right to information and access:
You have the right to obtain confirmation from us about whether or not your personal data is being processed, and, if this is the case, access to your personal data.
Right to correction and deletion:
You have the right to obtain the rectification of inaccurate personal data concerning yourself without undue delay from us. Taking into account the purposes of the processing, you have the right to have incomplete personal data completed, including by means of providing a supplementary statement.
This does not apply to data which subject to a statutory retention period. If access to such data is not required, however, its processing is restricted (see the following).
Restriction of processing:
You have the right to demand for – as far as statutory requirements are fulfilled – restriction of the processing of your data.
Objection to data processing:
You have the right to object to data processing by us at any time. We will no longer process the personal data unless we demonstrate compliance with legal requirements to provide provable reasons for the further processing which are beyond your interests, rights and freedoms or for the establishment, exercise or defense of legal claims.
Objection to data processing based on the legal basis of “justified interest”:
In addition, you have the right to object to the processing of your personal data any time, insofar as this is based on the legal basis of justified interest. We will then terminate the processing of your data, unless we demonstrate compelling legitimate grounds according to legal requirements for the processing, which override your rights.
Withdrawal of consent
In case you consented to the processing of your data, you have the right to object this consent with immediate effect. The legality of data processing prior to your revocation remains unchanged.
5.1 Data portability:
You are entitled to receive data that you have provided to us in a structured, commonly used and machine-readable format or – if technically feasible – to demand that we transfer those data to a third party.
5.2 Right of complaint with supervisory authority:
You have the right to lodge a complaint with a supervisory authority. You can appeal to the supervisory authority which is responsible for your place of residence or your state or to the supervisory authority responsible for us. This is:
State Commissioner for Data Protection and Freedom of Information:
2509 AJ Den Haag
PO box 93374
2509 AJ Den Haag
Telephone: + 31-70-88 88 500
Telefax: + 31-70-88 88 501
6 Changes to the Data Protection Notice
We reserve the right to change our security and data protection measures if this is required due to technical development. In such cases, we will amend our data protection notice accordingly. Please therefore observe the current version of our data protection notice, as this is subject to change
If you want to contact us, please find us at the address stated in the "Controller" section.
To assert your rights and to notify data protection incidents please use the following link: https://www.bkms-system.net/bosch-dataprotection
For suggestions and complaints regarding the processing of your personal data we recommend that you contact our data protection officer:
Data Protection Officer
Information Security and Privacy (C/ISP)
Robert Bosch GmbH
Postfach 30 02 20
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