(1) Data protection notice
Bosch Security Systems BV (hereinafter “Bosch” or “We” or “Us”) is delighted about your visit to our System Activation Site (together also referred to as "Online Offers") and about your interest in our company and our products.
(2) Bosch respects your privacy
The protection of your privacy throughout the course of processing personal data as well as the security of all business data is an important concern to us. We process personal data confidentially and only in accordance with statutory regulations.
Data protection and information security are included in our corporate policy.
(3) Controller
Bosch is the controller responsible for the processing of your data; exceptions are outlined in this data protection notice.
Our contact details are as follows: Bosch Security Systems BV, Torenallee 49 5617BA Eindhoven, Netherlands, + 31-40-257 7200, mailto:Data.privacy.bt-co@bosch.com
(4) Collection, processing and usage of personal data
(4.1) Processed categories of data
The following categories of data are processed:
- Personal details (e.g. name, email, user name, password, country, company ID)
- Communication data (e.g. IP address)
(4.2) Principles
Personal data consists of all information related to an identified or identifiable natural person, this includes, e.g. names, email addresses, contractual master data, which is an expression of a person's identity.
We collect, process and use personal data only when there is either a statutory legal basis to do so or you have given your consent to the processing or use of personal data concerning this matter, e.g. by accepting the agreements included in the order confirmation.
(4.3) Processing purposes and legal bases
We process personal data for the following processing purposes:
- Log in
- User Management, automatic creation of a user for an end customer to accept and store the Data privacy Agreement
- Send emails in case a new password request has been initiated
- Send emails to be able to execute the sales contract
- Logging for fault diagnostics Operations for resolving service disruptions as well as for security reasons
Legal basis: Justified interest on our part among other things for the safeguarding and vindication of our rights.
(4.4) Children
This Online Offer shall not be used by children under 16 years of age.
(4.5) Data transfer
Your personal data is principally accessible by other controllers only when required for the fulfillment of a sales contract. Particulars on the legal bases can be found in the Section - Purposes of Processing and Legal Bases. Third parties are dealers/customer of Bosch Security Systems and may also be other companies of the Bosch group. When data is transferred to third parties based on a justified interest, this is explained in this data protection notice.
Additionally, data may be transferred to other controllers when we are obliged to do so due to statutory regulations or enforceable administrative or judicial orders.
(4.5.1) Service providers (general)
We have commissioned external service providers with tasks such as sales and marketing services, contract management, payment handling, programming, data hosting and hotline services. We have chosen these service providers carefully and review them regularly, especially regarding their diligent handling of and protection of the data that they have saved. All service providers are obliged to maintain confidentiality and to abide by the statutory provisions. Service providers may also be other Bosch group companies.
(4.6) Transfer to recipients outside the EEA
We can also transfer personal data to recipients located outside the EEA in so-called third countries. In such cases, we ensure prior to the transfer either that the data recipient provides an appropriate level of data protection (e.g., due to a decision of adequacy by the European Commission for the respective country or due to the agreement based on so-called EU model clauses with the recipient) or that you have consented to the transfer.
You are entitled to receive an overview of third country recipients and a copy of the specifically agreed-to provisions securing an appropriate level of data protection. For this purpose, please use the statements made in the Contact section.
(4.7) Duration of storage; retention periods
Principally, we store your data for as long as it is necessary to render our Online Offers. In all other cases we delete your personal data with the exception of data we must store to fulfill legal obligations.
(5) Security
Our employees are obliged to confidentiality and to compliance with the applicable data protection laws.
We take all necessary technical and organizational measures to ensure an appropriate level of security and to protect your data that are administrated by us especially from the risks of unintended or unlawful destruction, manipulation, loss, change or unauthorized disclosure or unauthorized access. Our security measures are, pursuant to technological progress, constantly being improved.
(6) User Rights
To enforce your rights, please use the details provided in the Contact section. In doing so, please ensure that an unambiguous identification of your person is possible.
Right to information and access:
You have the right to obtain confirmation from us about whether or not your personal data is being processed, and, if this is the case, access to your personal data.
Right to correction and deletion:
You have the right to obtain the rectification of inaccurate personal data concerning yourself without undue delay from us. Taking into account the purposes of the processing, you have the right to have incomplete personal data completed, including by means of providing a supplementary statement.
This does not apply to data which subject to a statutory retention period. If access to such data is not required, however, its processing is restricted (see the following).
Restriction of processing:
You have the right to demand for – as far as statutory requirements are fulfilled – restriction of the processing of your data.
Objection to data processing:
You have the right to object to data processing by us at any time. We will no longer process the personal data unless we demonstrate compliance with legal requirements to provide provable reasons for the further processing which are beyond your interests, rights and freedoms or for the establishment, exercise or defense of legal claims.
Objection to data processing based on the legal basis of “justified interest”:
In addition, you have the right to object to the processing of your personal data any time, insofar as this is based on the legal basis of justified interest. We will then terminate the processing of your data, unless we demonstrate compelling legitimate grounds according to legal requirements for the processing, which override your rights.
Withdrawal of consent
In case you consented to the processing of your data, you have the right to object this consent with immediate effect. The legality of data processing prior to your revocation remains unchanged.
(6.1) Data portability:
You are entitled to receive data that you have provided to us in a structured, commonly used and machine-readable format or – if technically feasible – to demand that we transfer those data to a third party.
(6.2) Right of complaint with supervisory authority:
You have the right to lodge a complaint with a supervisory authority. You can appeal to the supervisory authority which is responsible for your place of residence or your state or to the supervisory authority responsible for us. This is:
State Commissioner for Data Protection and Freedom of Information:
Autoriteit Persoonsgegevens
Bezuidenhoutseweg 30
PO box 93374
NL 2509 AJ Den Haag/The Hague
Telephone: + 31-70-88 88 500
Telefax: + 31-70-88 88 501
E-Mail:
info@autoriteitpersoonsgegevens.nl
Homepage:
https://autoriteitpersoonsgegevens.nl/nl
(7) Changes to the Data Protection Notice
We reserve the right to change our security and data protection measures if this is required due to technical development. In such cases, we will amend our data protection notice accordingly. Please therefore observe the current version of our data protection notice, as this is subject to change
(8) Contact
If you want to contact us, please find us at the address stated in the "Controller" section.
To assert your rights and to notify data protection incidents please use the following link: https://request.privacy-bosch.com/entity/STNL
For suggestions and complaints regarding the processing of your personal data we recommend that you contact our data protection officer:
Data Protection Officer
Group Commissioner for Data Protection
Information Security and Privacy Bosch Group (C/ISP)
Robert Bosch GmbH
Postfach 30 02 20
70442 Stuttgart
GERMANY
or
mailto:DPO@bosch.com
Effective date: 2022-10-18